Volodymyr Smykovskyi
@volodymyrsmykovskyi
Detail-oriented Loan Administration Specialist with strong operational expertise.
What I'm looking for
As a Loan Administration Specialist at UBS Investment Bank, I manage a multicurrency portfolio of syndicated and bilateral loans, ensuring compliance with loan agreements and regulatory standards. My role involves executing end-to-end loan lifecycle administration, processing loan drawdown requests, and collaborating with cross-functional teams to maintain accurate ledger entries and minimize operational risk.
Previously, I provided customer service and support in the finance sector, addressing client inquiries and resolving payment discrepancies. My experience in high-pressure environments has honed my ability to handle difficult customer issues while ensuring timely fee calculations and reporting. I am passionate about process improvements and have contributed to system migrations, enhancing operational efficiency.
Experience
Work history, roles, and key accomplishments
Loan Administration Specialist
UBS Investment Bank
May 2024 - Present (1 year 1 month)
Managed a multicurrency portfolio of syndicated and bilateral loans, guarantees, and credit facilities in internal loan management systems. Executed end-to-end loan lifecycle administration based on Agent Bank instructions, including renewals, repayments, amendments, and trading in the US loan market. Processed and validated loan drawdown requests, coordinated funding, and monitored daily cash rec
Finance and Collections Specialist
Revvity
Nov 2023 - May 2024 (6 months)
Provided customer service and support via phone or email for financial inquiries and addressed client's overdue payments, researching payment discrepancies. Reviewed and processed adjustment requests while handling a high volume of inbound and outbound calls in a fast-paced environment. Managed difficult customer issues effectively.
Customer Service Representative
Flow Apps
Dec 2022 - Nov 2023 (11 months)
Communicated with prospective and existing customers via phone, email, or face-to-face, providing customer support. Utilized Customer Relationship Management (CRM) systems and project management tools like Air Table, Jira Service Desk, Asana, and Slack. Conducted customer surveys and organized advertising meetings.
Education
Degrees, certifications, and relevant coursework
Cracow University of Economics
Master's degree, International Business
Pursued advanced studies in International Business. Focused on global markets, strategic management, and cross-cultural communication.
Jagiellonian University
Bachelor's degree, International Relations and Affairs
Completed a Bachelor's degree in International Relations and Affairs. Gained knowledge in international politics, diplomacy, and global affairs.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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