Sandra McDiarmid
@sandramcdiarmid
Skilled customer service professional eager to return to the workforce.
AustraliaWhat I'm looking for
I'm a dedicated customer service professional with a strong background in various roles, including console operation and childcare. My experience has equipped me with excellent communication skills and a knack for problem-solving, which I apply effectively in fast-paced environments. After a break to care for my family, I am eager to re-enter the workforce and contribute my skills to a reputable company.
During my time at Hello Fresh, I honed my abilities in quality control and stock management while working collaboratively on a production line. My previous roles in customer service, including my time at Chevron Puma Energy, have further developed my cash handling and customer interaction skills. I am committed to maintaining high standards of service and ensuring customer satisfaction.
With a Certificate III in Retail and a passion for continuous learning, I am adaptable and motivated to take on new challenges. I am looking for a full-time position where I can showcase my abilities and contribute positively to a team.
Experience
Work history, roles, and key accomplishments
Console Operator
Chevron Puma Energy
Jan 2021 - Dec 2022 (1 year 11 months)
Provided customer service and operated the console in a busy fuel station environment. Demonstrated good cash handling skills and managed customer interactions efficiently.
Pick Packer
Hello Fresh
Jan 2022 - Oct 2022 (9 months)
Worked on a production line, performing bagging, quality control, and stock control. Collaborated with a team to meet daily targets and maintained food hygiene standards.
Child Care Worker
Goodstart Early Learning
Jan 2011 - Dec 2013 (2 years 11 months)
Provided children with activities to nurture their growth, adhering to hygiene principles and organizing engaging activities. Liaised and developed rapport with parents, ensuring clean and safe home and play environments.
Child Care Worker
Little Giggles Childcare Centre
Jan 2010 - Dec 2011 (1 year 11 months)
Assisted the manager and team in creating a friendly, secure, and stimulating interactive learning environment for children. Supported other educators, completed daily reports, and maintained high health and safety standards.
Customer Service
The Cheesecake Shop
Jan 2010 - Dec 2010 (11 months)
Responsible for front of house operations and ensuring seamless customer service. Managed till operations, handled cash, and adhered to cleaning and hygiene policies and procedures.
Bindery Assistant
Malaga Copy Centre
Jan 2007 - Dec 2008 (1 year 11 months)
Performed hand work and operated various binding equipment, ensuring accurate completion of tasks and maintaining a high standard of quality for books and products. Conducted binding and finishing operations, collating books, and laminating.
Education
Degrees, certifications, and relevant coursework
Unknown
Certificate III, Retail
Completed a Certificate III in Retail, gaining foundational knowledge and skills relevant to the retail industry. This qualification enhanced understanding of customer service, sales, and operational procedures.
Tech stack
Software and tools used professionally
Availability
Location
AustraliaAuthorized to work in
Job categories
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