Sandhia Oad
@sandhiaoad
Customer-focused healthcare and customer service professional transitioning into Java fintech development.
What I'm looking for
I’m a motivated, customer-facing professional with experience across healthcare support and client services. In my current role as a Skin Therapist at Thérapie Clinic, I manage client records and documentation with accuracy while delivering personalized treatment plans and building strong client relationships.
Before that, I worked as a Medical Esthetician at Cru Day Spa, where I handled consultations, maintained treatment documentation, and coordinated appointments. Earlier experience as a Pharmacy Customer Support Associate at Walgreens strengthened my ability to assist customers with healthcare and billing inquiries while maintaining confidentiality with sensitive information.
Now I’m actively interested in transitioning into Java software development and fintech environments such as Revolut. I bring problem-solving, communication, documentation, and organizational skills, alongside technical skills including Java, OOP, SQL fundamentals, and Git—paired with a strong focus on team collaboration.
Experience
Work history, roles, and key accomplishments
Skin Therapist
Thérapie Clinic
Jan 2025 - Present (1 year 6 months)
Managed client records and documentation with accuracy and developed personalized treatment plans. Maintained strong customer relationships in a fast-paced environment.
Customer Service Representative
DoorDash
Jan 2024 - Present (2 years 6 months)
Resolved customer issues through phone, chat, and email support by investigating and solving customer concerns. Managed inquiries efficiently while maintaining service quality.
Medical Esthetician
Cru Day Spa
Jan 2024 - Jan 2025 (1 year)
Conducted consultations, maintained treatment documentation, and coordinated appointments. Delivered excellent customer service while managing client care activities.
Pharmacy Customer Support Associate
Walgreens
Jan 2020 - Jan 2023 (3 years)
Assisted customers with healthcare and billing inquiries while maintaining confidentiality. Handled sensitive information with care and attention to privacy.
Education
Degrees, certifications, and relevant coursework
Texas Laser Institute
Medical Aesthetician Certification, Medical Aesthetics
2023 -
Completed a Medical Aesthetician certification program at Texas Laser Institute in 2023.
Houston Community College
Nursing Program Coursework, Nursing
Completed nursing program coursework at Houston Community College.
Availability
Location
Authorized to work in
Job categories
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