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Open to opportunities

Samuel Mwai

@samuelmwai

Full‑stack web developer and IT specialist focused on user‑centered solutions.

Kenya
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What I'm looking for

I’m seeking a role combining hands‑on web development and IT operations, in a collaborative, growth‑oriented team where I can contribute to product quality, customer support excellence, and scalable infrastructure.

I’m a versatile full‑stack web developer and IT specialist with hands‑on experience building responsive applications using Vue.js, React, JavaScript, Tailwind CSS and Firebase, and with practical knowledge of CSS frameworks like Vuetify and Flowbite. I’ve delivered projects including a dynamic e‑commerce platform, an order management dashboard, and a furniture customization tool, while applying strong front‑end architecture, PWA features, state management and Git workflows.

Beyond development, I bring technical support and IT administration experience—managing servers, Unifi access points, email systems (Zoho, Microsoft, POP/IMAP), Azure services, and office tech procurement/maintenance—and have worked on AI data annotation with 98% accuracy. I combine analytical thinking, clear communication, and remote collaboration to improve operations and product quality.

Experience

Work history, roles, and key accomplishments

MT
Current

Frontend Developer

MtekInsureTech

May 2025 - Present (4 months)

Built React and Next.js applications including a PWA with push notifications and implemented Context API and Redux fundamentals to improve state management and app scalability.

PO

Customer Support Representative

POABets

Mar 2025 - Apr 2025 (1 month)

Handled up to five simultaneous live chats using structured scripts to resolve user issues empathetically and efficiently, improving response quality during a high-volume support period.

UE

IT Associate

Uniserv Education

Jan 2022 - Jun 2024 (2 years 5 months)

Managed 45+ daily support requests, maintained servers and office IT (printers, access points), migrated to Microsoft 365 Enterprise, and administered Azure services to ensure operational continuity.

Education

Degrees, certifications, and relevant coursework

AK

ALX Kenya

Certificate, Artificial Intelligence

2024 - 2024

Completed the AI Career Essentials program focused on AI-related skills and practical annotation tasks.

UE

Uniserv Education

IT Associate, Information Technology

2022 - 2024

Completed an IT Associate program covering support ticket management, server maintenance, Microsoft 365 migration, and Azure services administration.

Pearson VUE (Test Administration) logoPA

Pearson VUE (Test Administration)

Certificate, Test Administration

2022 - 2022

Achieved Pearson VUE Test Administrator certification enabling professional management of technical issues during test invigilation.

Meru University of Science and Technology logoMT

Meru University of Science and Technology

Bachelor of Science, Information Technology

2015 - 2020

Completed a Bachelor of Science in Information Technology with hands-on experience in IT support, server maintenance, and network administration.

SoloLearn logoSO

SoloLearn

Certificate, Computer Programming

Completed multiple online programming certificates including Python, JavaScript, and React.

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Samuel Mwai - Frontend Developer - MtekInsureTech | Himalayas