At Virgin Media O2, I lead transformation and delivery improvement across product and engineering teams, turning strategic priorities into practical changes to operating models, governance and execution.
I improved CRO delivery flow through stronger backlog readiness, WIP control and blocker management, contributing to a 33% reduction in average cycle time. I also helped stabilise MyVM delivery into a bi-weekly cadence, with average cycle time falling from over 200 days in 2023 to under 8 days in recent sprints.
At Halifax, I led continuous improvement and delivery change across four digital banking squads. Earlier, at Transport for London, I supported technology delivery and ways-of-working transformation across multiple business areas.
