sam labSL
Open to opportunities

sam lab

@samlab

Certified Cybersecurity Professional with expertise in threat detection.

Sweden

What I'm looking for

I am looking for a role that offers opportunities for growth, collaboration, and a focus on cybersecurity best practices.

I am a Certified Cybersecurity Professional (CompTIA Security+) with a strong foundation in threat detection, vulnerability assessments, and incident response. My experience includes utilizing industry-leading tools such as Splunk, Wireshark, and Nessus to conduct comprehensive security analysis and monitoring. I am passionate about safeguarding critical infrastructure and sensitive data, and I am eager to apply my technical proficiency and analytical skills in a SOC Analyst or Cybersecurity Analyst role.

Throughout my career, I have successfully diagnosed and repaired over 150 devices, implementing security patches that reduced vulnerabilities by 25%. My proactive security measures have led to a 20% reduction in customer-reported security incidents. I have also trained over 100 users on security best practices, resulting in a significant decrease in security incidents. My commitment to quality control and continuous improvement has been evident in my roles, where I have contributed to the development of comprehensive repair documentation and streamlined workflows to enhance efficiency.

Experience

Work history, roles, and key accomplishments

EM
Current

Mobile and Computer Technician

Elon Mobile

Apr 2024 - Present (1 year 1 month)

Diagnosed and repaired over 150 devices, implementing security patches that reduced vulnerabilities by 25%. Applied proactive security measures, resulting in a 20% reduction in customer-reported security incidents. Educated clients on secure device usage, enhancing overall system security.

PH

Customer Support & Technician

PhoneHero

Sep 2023 - Mar 2024 (6 months)

Repaired over 200 electronic devices, enhancing system security and reducing vulnerabilities by 20%. Identified and resolved configuration vulnerabilities, ensuring system integrity. Trained over 100 users on security best practices, leading to a 15% reduction in security incidents.

EU

Electronics Repair Technician

Euronics

Nov 2022 - Sep 2023 (10 months)

Contributed to the development of comprehensive repair documentation, aiding in knowledge sharing and continuous improvement of repair procedures. Maintained a focus on quality control, ensuring reliable and durable repairs.

MO

Electronics Repair Technician

Mobilfrid

Aug 2016 - Aug 2019 (2 years 11 months)

Diagnosed and repaired electronics, achieving high success rates. Streamlined workflows to reduce turnaround times and ensured customer satisfaction through clear communication.

N/

IT Help Desk

N/A

Jan 2012 - Aug 2014 (2 years 7 months)

Resolved user issues with software, hardware, and network connectivity, consistently meeting SLAs. Implemented proactive measures, reducing recurring issues and enhancing PC security.

Education

Degrees, certifications, and relevant coursework

MA

Masterschool

Cybersecurity Training Program, Cybersecurity

2023 - 2024

Trained in Networking, Operating Systems (Windows, Linux), and Python programming. Gained hands-on experience with tools like Splunk, Wireshark, and Metasploit for security analysis and monitoring. Developed skills in threat detection, vulnerability assessment, and incident response using the MITRE ATT&CK framework. Focused on compliance standards such as ISO 27001 and security hardening technique

Tech stack

Software and tools used professionally

Interested in hiring sam?

You can contact sam and 50k+ other talented remote workers on Himalayas.

Message sam

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
sam lab - Mobile and Computer Technician - Elon Mobile | Himalayas