Looking for a job

sami khabba

@samikhabba

Email Marketing Specialist at ClickHub who built automated cold outreach sequences that generated warm leads for the sales team.

Morocco

Message

At ClickHub, I built automated multi-step email flows and cold outreach sequences that generated warm leads for the sales team.

I managed domain warm-ups, monitored IP reputation, and resolved deliverability issues across Gmail, Yahoo, and Outlook. I also created weekly reports on deliverability and engagement.

At ClickHub, I supported customers through email, live chat, and phone, troubleshooting account and technical issues and contributing to internal FAQs and troubleshooting guides. I’m studying English Language and Communication at Abdelmalek Essaadi University.

Experience

Work history, roles, and key accomplishments

System Administrator & Email Marketing

ClickHub

Jan 2025 - Jan 2026 (1 year)

Managed domain warm-ups, monitored IP reputation, and resolved deliverability issues. Built automated multi-step email flows and cold outreach sequences that generated warm leads, and created weekly deliverability and engagement reports.

Email Marketing Cold Outreach Deliverability Domain Warming IP Reputation Reporting Analytics

Service Support Agent

ClickHub

Jan 2025 - Jan 2026 (1 year)

Managed customer inquiries and technical support tickets via Email, Live Chat, and Phone. Diagnosed technical issues, escalated complex bugs to Tier-2, and contributed to internal FAQs and troubleshooting guides.

Customer Support Troubleshooting Escalation Management Knowledge Base Communication Skills