At Skip the Dishes, I lead end-to-end fulfillment and warehouse operations across four high-volume locations, with full operational ownership of each facility. I reduced the labor budget by 25% while driving the highest national KPIs across all four stores.
I use Blue Yonder ERP, Tableau, Pivot Tables, and forecasting models to improve inventory, labor planning, and reporting. My work reduced inventory shrink by 15%, lowered stockouts by 25%, improved inventory accuracy to 97%, and cut excess stock by 20%.
Previously at Walmart Canada, I managed online grocery operations and a team of 65 associates, scaling weekly order volume from 350 to 1,850. I improved the perfect order rate from 34% to 62% and reduced refunded orders from 22% to 8% through demand and nil-pick analysis.
My background also includes growing Miniso store revenue by 30% year over year, coaching teams, and building dynamic staffing models. I bring an engineering background and a practical, data-driven approach to high-volume retail and fulfillment operations.
