Open to opportunities

Sam Carter

@samcarter

Experienced professional in hospitality and food & beverage production.

I am an experienced professional with a strong background in hospitality and food & beverage service and production. Throughout my career, I have worked in small to large scale enterprises, where I have honed my skills in managing day-to-day operations, establishing efficient systems, and ensuring quality control.

At Back 9 Golf and Entertainment, I currently serve as the Assistant General Manager, overseeing the front of house operations in a 75 Bay Golf & Entertainment Venue & Restaurant. In this role, I am responsible for managing a large staff, handling payroll and scheduling, and utilizing data analysis to improve business performance. I have also served as the Hospitality Manager, where I played a key role in the opening of the venue, hiring and training staff, and establishing policies and procedures.

Prior to my role at Back 9 Golf and Entertainment, I worked as the Lead Production Brewer at Daredevil Brewing Company, where I managed wort production, cellar management, and inventory. I also have experience as a Packaging Supervisor at Smoking Goose, where I supervised a team in production packaging, and as a Cellar/Packaging Lead at Central State Brewing, where I managed production logistics and established a barrel aging program.

Experience

Current

Assistant General Manager

Current

Back 9 Golf and Entertainment

Jul 2022 - Present (1 year 11 months)

Managed day to day Front of House Operations in a 75 Bay Golf & Entertainment Venue & Restaurant. Review and Submit Bi Weekly Payroll and manage scheduling for over 100 Staff members. Established systems for local onboarding and training of new employees. Manage reservations and waitlist utilizing Sevenrooms, in conjunction with InRange to seat guests and maintain daily business flow. Utilize the

Payroll Management Scheduling Onboarding Training Reserving Salesforce

Lead Production Brewer

Daredevil Brewing Company

Feb 2020 - May 2022 (2 years 3 months)

Responsible for wort production, yeast management, cellar management, and tank/brewhouse sanitation. Coordinated inventory management and shipping of raw materials and finished product. Tracked and managed finished product inventory to ensure proper stock rotation and distribution.

Production Wort Production Cellar Management Inventory Management Shipping

Hospitality Manager

Back 9 Golf and Entertainment

May 2022 - Oct 2022 (5 months)

Member of opening management team. Interviewed, hired, and trained opening venue staff. Wrote and established opening training, policies, and procedures for Front of House and Support Staff. Developed relationships with Restaurant365, Aloha/NCR, Sevenrooms, InRange, and more throughout onboarding phases and beyond.

Management Interviewing Hiring Training Policy Development Relationship Building Aloha NCR

Cellar/Packaging Lead

Central State Brewing

Nov 2016 - Sep 2019 (2 years 10 months)

Worked alongside head brewer to manage production logistics and workflow between two codependent facilities, including but not limited to: cleaning, transfers, packaging, and inventories. Managed a team of 4-6 individuals on packaging days, operating a 3-head canning line and manual 4 head bottle filler. Managed shipping/receiving of finished beer and raw materials across a 15 state distribution f

Production Management Workflow Management Packaging Inventory Management Shipping Barrel Aging Fermentation

Packaging Supervisor

Smoking Goose

Sep 2019 - Feb 2020 (5 months)

Supervised a team of 4-6 individuals in production packaging at a USDA certified facility. Worked in coordination with raw production team to smoke, cook, and ferment various cuts of meat. Ensure that the facility is closed each day in accordance USDA standards.

Packaging Production