Looking for a job

Sam Bailey

@sambailey

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Assistant Store Manager at 7_Eleven, Inc., training employees and overseeing merchandise audits and store operations.

United States

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What I'm looking for

I'm seeking to contribute my skills and knowledge as a member of a management team.

At 7_Eleven, Inc., I assist customers with product selection and purchases, train and mentor employees, and perform regular audits of merchandise displays and stock levels.

I also direct employee tasks, lead floor sets following plan-o-grams, and help maintain store policies and a safe, organized environment. Previously, I helped oversee restaurant operations at P.Terrys Burger Stand and trained sales associates and volunteers at Goodwill Industeries of Southern Arizona.

Experience

Work history, roles, and key accomplishments

Current

Assistant Store Manager

Current

7-Eleven, Inc.

Mar 2023 - Present (3 years 7 months)

Assisted customers with product selection and purchase, trained and mentored employees, and maintained an organized store environment. Directed employee tasks and time management, ensured compliance with store policies, and led floor sets to update store appearance.

Customer Service Training Mentorship Inventory Management Team Leadership Time Management Compliance Plan O Grams Signage Customer Engagement Sales Strategy Customer Loyalty

Assistant Manager

P. Terry's Burger Stand

Jul 2021 - Feb 2023 (1 year 7 months)

Trained new employees in product knowledge, customer service, cash handling, and safety regulations. Resolved customer complaints and helped oversee daily restaurant operations, managing staff and inventory.

Training Customer Service Cash Handling Safety regulations Complaint Resolution Operations Management Staff Management Inventory Management

Customer Service Supervisor

Goodwill Industries of Southern Arizona

Jun 2018 - Mar 2021 (2 years 9 months)

Assisted customers and resolved escalated issues with patience and understanding. Trained sales associates and volunteers on customer service standards, policies, and procedures, and coached new hires to improve performance.

Customer Service Issue Resolution Training Coaching Performance Evaluation Policy Compliance Team Support