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Samantha EchternachSE
Open to opportunities

Samantha Echternach

@samanthaechternach

Retail assistant manager focused on customer satisfaction and team performance.

United States
Message

What I'm looking for

I’m looking for a retail leadership role where I can drive operational excellence, coach a strong team, and improve customer satisfaction and profitability through organized execution.

I’m a customer-focused retail assistant manager with management experience supporting store operations, employee development, and sales initiatives. I’ve assisted in managing daily store operations to keep workflow efficient and customer experience consistently high in dynamic environments.

I supervise and coach associates, create and manage employee schedules, and support recruitment, onboarding, and development. I monitor sales performance, implement strategies to achieve store goals and increase profitability, maintain merchandising standards and inventory accuracy, and resolve customer concerns to improve satisfaction and retention.

Experience

Work history, roles, and key accomplishments

Marshalls logoMA
Current

Assistant Manager

Marshalls

Sep 2009 - Present (16 years 9 months)

Supported daily store operations to ensure efficient workflows and a consistently positive customer experience. Supervised and coached associates, managed schedules, monitored sales performance, and maintained merchandising, inventory accuracy, and cash-handling compliance.

Education

Degrees, certifications, and relevant coursework

BS

Buena High School

2004 - 2008

Completed high school education at Buena High School in Sierra Vista, AZ from 2004 to 2008.

Tech stack

Software and tools used professionally

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