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Samar Alam saifi

@samaralamsaifi

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Results-driven Sales Executive with expertise in perfume sales.

India

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What I'm looking for

I am looking for a role that offers growth opportunities and a dynamic work environment.

I am a results-driven Sales Executive with an MBA and over 3 years of experience in perfume sales and the retail industry, totaling 7 years of professional experience. My career has been marked by a proven track record in delivering exceptional customer service and driving sales through effective cross-selling and upselling strategies. I pride myself on maintaining well-organized merchandise displays and ensuring that customers are well-informed about product features, pricing, and special offers.

Currently, as the Sales and E-commerce Head, I drive revenue growth through strategic client relationships and market analysis. I manage e-commerce operations to enhance online visibility and customer engagement, overseeing both offline sales strategies and digital platforms. My specialization in Human Resources and Marketing allows me to ensure seamless integration that boosts brand presence and achieves business targets.

Throughout my career, I have consistently surpassed sales targets and cultivated lasting customer relationships, contributing to repeat business and brand loyalty. My experience spans various roles, including Senior Sales Representative at Al Haramain Perfumes and Sales Executive at Zara Women, where I played a pivotal role in achieving sales targets and maintaining brand standards.

Experience

Work history, roles, and key accomplishments

Current

Sales and E-commerce Head

Current

J & B Overseas

Jan 2021 - Present (4 years 7 months)

As Sales Head, I drive revenue growth through strategic client relationships and market analysis, while managing e-commerce operations to enhance online visibility and customer engagement. I oversee both offline sales strategies and digital platforms, ensuring seamless integration to boost brand presence and achieve business targets.

Market Analysis E Commerce Operations Customer Engagement Sales Strategies

Senior Sales Representative - Brand Promoter

Al Haramain Perfumes Kuwait Duty-Free

Jan 2018 - Dec 2020 (2 years 11 months)

Promoted and sold Al Haramain Perfumes products to international travelers, enhancing brand visibility and driving revenue growth. Provided personalized customer assistance, ensuring an elevated shopping experience through in-depth product knowledge. Consistently surpassed sales targets, leveraging effective cross-selling and upselling techniques.

Sales Target Achievement Cross Selling Upselling Customer Relationship Management

Sales Executive

Zara Women (Inditex Group)

Jan 2016 - Dec 2017 (1 year 11 months)

Delivered exceptional customer service, assisting clients in selecting apparel and accessories to enhance their shopping experience. Played a pivotal role in achieving sales targets and maintaining brand standards.

Customer Service Sales Target Achievement Retail Operations

Loss Prevention Executive

Relay (Travel Retail Services)

Jan 2015 - Dec 2016 (1 year 11 months)

Implemented loss prevention strategies, reducing shrinkage and ensuring security in retail operations. Investigated incidents of theft and fraud in collaboration with airport security, upholding safety standards.

Loss Prevention Retail Security

Education

Degrees, certifications, and relevant coursework

Uttar Pradesh Technical University Lucknow

Master of Business Administration, Human Resources & Marketing

2012 - 2014

Completed a Master of Business Administration (M.B.A.) with a specialization in Human Resources and Marketing. Gained comprehensive knowledge in business management, strategic planning, and market analysis.

Mahatma Jyotiba Phule Rohilkhand University, Bareilly

Bachelor of Commerce, Commerce

Obtained a Bachelor of Commerce (B.Com) degree, focusing on foundational business principles and commercial practices. Developed a strong understanding of economic concepts, accounting, and business administration.