At DIDCOM, I developed Power BI dashboards and reports to track project KPIs, employee performance, logged hours, and operational efficiency. I also created scheduled queries and connected APIs, including the JIRA API, to supply data for analysis.
I managed software projects in JIRA, configuring boards, workflows, and automations while tracking activities, timelines, and requirements. I also planned schedules and coordinated follow-up meetings with different teams.
At DIDCOM, I developed a Power Apps application for staff training and evaluation, with records of results, progress, and evidence. I prepared manuals, meeting minutes, release notes, and documentation under ISO standards in Spanish and English.
At DHL SUPPLY CHAIN, I developed Power BI dashboards and reports for operational indicators, built business applications with Power Apps, and automated processes with Power Automate. I also provided functional support and consulting for SAP (EWMS), along with technical support and telecommunications administration.
