Salley Kim
@salleykim
I help clients navigate debt relief, lending, and software support with clear, compliant guidance.
United StatesWhat I'm looking for
At National Debt Relief, I consult with qualified clients on their financial situations and help enroll them in appropriate debt relief programs while meeting enrollment, quality, and compliance metrics.
I've supported software, hardware, and online product users at Thomson Reuters, diagnosing technical issues across phone, email, and chat and partnering with engineering and product teams on complex cases. Previously, I advised borrowers on mortgage options at AmeriSave Mortgage Corporation and supported retirement plan participants at Milliman.
Across debt relief, mortgage lending, fintech, and SaaS environments, I bring a client-first approach, clear communication, CRM documentation, and careful attention to regulatory requirements.
Experience
Work history, roles, and key accomplishments
Sales Representative
National Debt Relief
Sep 2023 - Present (2 years 11 months)
Consult with qualified clients to assess financial situations and enroll them into appropriate debt relief programs. Educate clients on program benefits, timelines, and expectations to support informed decision making.
Provided multi channel support for software, hardware, and online product users. Diagnosed and resolved technical issues using internal systems and advanced troubleshooting tools.
Advised clients on mortgage options based on financial profiles and lending goals. Explained loan programs, interest rates, and approval requirements clearly and accurately.
Supported retirement plan participants via phone, email, and chat. Interpreted account and plan data to resolve participant inquiries.
Education
Degrees, certifications, and relevant coursework
Hebron High School
High School Diploma, General Studies
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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