Open to opportunities

Sakina Moochhala

@sakinamoochhala

Message

B2B client success and account management professional blending legal precision with enterprise growth.

India

Message

What I'm looking for

I’m looking for a client-success/account role where I can own the full lifecycle, handle escalations, and draft/own contracts to accelerate deals. I thrive in remote-first teams across EST/PST, with structured discovery, upselling, and measurable growth.

I’m a B2B client success and account management professional with 2+ years managing enterprise accounts, including DigiCert, Adobe, and Vasion, while also bringing a 4+ year legal background in contract drafting, compliance, and client advisory. I’m known for combining commercial sharpness with legal precision in client-facing roles.

I own the full client lifecycle end-to-end: discovery, onboarding, escalation resolution, contract ownership, and retention. In my Account Executive, Client Success work, I managed a portfolio of 7 active enterprise accounts (4 direct brands + 3 agencies) with 25+ live campaigns running simultaneously, driving quarter-on-quarter account growth through structured discovery, upsell identification, and scope expansion.

I also serve as the primary escalation point between clients and internal teams—diagnosing root causes, aligning both sides, and resolving issues fast without escalating to leadership. I draft and own commercial documentation (SOWs, NDAs, campaign/project IOs, and contracts), contributing to faster deal closures with fewer back-and-forth cycles, and I help teams and clients move smoothly through remote-first, async-friendly workflows.

Experience

Work history, roles, and key accomplishments

Account Executive (Client Success)

Gomo Group

Jul 2024 - Aug 2025 (1 year 1 month)

Owned a portfolio of 7 enterprise accounts (including DigiCert, Adobe, and Vasion) and managed 25+ live campaigns concurrently. Drove quarter-on-quarter account growth via discovery, upsell identification, escalation resolution, and contract drafting/negotiation (SOWs, NDAs, IOs) while contributing to an in-house CRM roadmap during beta.

Enterprise Account Management Client Success Campaign Management Escalations Upselling Contract Drafting Negotiating NDAs CRM Management Salesforce Zoho CRM

Legal Associate

Legalance

Apr 2023 - Dec 2023 (8 months)

Managed client-facing intake and advisory across civil, criminal, commercial, and family law, translating complex legal requirements into clear, actionable steps. Drafted and reviewed NDAs, POAs, Leave and License Agreements, handled trademark registrations, and conducted independent legal audits.

Legal Advisory Client intake Contract Drafting NDA Leave And License Agreements Trademark Auditing Case Management

Legal Associate (Family Law)

Oasis

Mar 2021 - Dec 2021 (9 months)

Appeared before the High Court and City Civil Court and drafted appeals, notices, petitions, interim applications, and affidavits across sensitive family law matters. Guided clients through complex proceedings with clarity and composure in cases involving cruelty, domestic violence, and divorce.

Court Appearances Petition Drafting Interim Applications Client Advisory

Legal Associate

Y & A Legal (Yusuf & Associates)

Nov 2018 - Feb 2020 (1 year 3 months)

Handled court appearances and client meetings while drafting legal documents including appeals, complaints, and notices across a varied caseload. Provided ongoing support from drafting through case progression to support client outcomes.

Court Appearances Client Meetings Complaints Drafting Notices Legal Document Review Case Management Legal Research client support