Looking for a job

sai vamsee mohan

@saivamseemohan

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I improve ServiceNow ITAM data quality through rigorous QA, automation, and compliance auditing.

India

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What I'm looking for

I'm looking to improve software quality, ServiceNow ITAM/SAM data integrity, and compliance through end-to-end testing, process automation, and AI-assisted audit tooling.

At ServiceNow, I audit and validate high-volume software installation records, cross-reference normalized asset data with customer submissions, and maintain strict license-compliance and data-quality standards.

Previously at Accenture, I delivered end-to-end QA onboarding and testing for 20+ enterprise features, from requirements analysis and risk-based test planning through deployment validation. I managed functional, regression, exploratory, and cross-platform testing across Android, iOS, web, and desktop while driving defect governance in JIRA and helping achieve zero critical production escapes.

I build practical audit checklists, SOPs, and training programs, and I use root-cause analysis, workflow optimization, and AI-assisted tooling to reduce manual effort and strengthen mapping quality. My work has been recognized with ServiceNow's Excellence in Execution award and Accenture's Extra Miler and Star of the Business awards.

Experience

Work history, roles, and key accomplishments

Current

ITAM Content Analyst / Quality & Test Execution

Current

ServiceNow

Apr 2023 - Present (3 years 5 months)

Audits and validates high-volume software installation records, ensuring license compliance and data integrity. Leads process improvements and AI-assisted audit tooling to reduce manual effort and maintain zero-tolerance error standards.

ServiceNow ITAM SAM Software Asset Management License Compliance Data Quality E2E Testing Test Planning Root Cause Analysis Process Improvement AI assisted Testing Automation Jira Agile Scrum

Education

Degrees, certifications, and relevant coursework

Sapienza University of Rome

Postgraduate Diploma, Control System Engineering

Pursued a Postgraduate Diploma in Control System Engineering, focusing on advanced control systems and automation.

Vignan Institute of Technology and Sciences

Bachelor of Engineering, Electronics and Communication Engineering

Completed a Bachelor of Engineering in Electronics and Communication Engineering, building a strong foundation in electronics and communication systems.