At Vodafone Idea Cellular Franchise, I owned billing, collections, and subscriber KPI reporting for a wireless telecom franchise. I built Excel dashboards tracking 10+ operating KPIs for weekly and monthly review.
When a drifting commission-to-sales ratio exposed a $2,000+ reconciliation variance, I traced the overstatement to overlapping source-file imports, corrected the import logic, and added a duplicate-transaction-ID validation check.
I also automated recurring reports in Python and led the KYC regulatory process rollout, documenting the workflow and training staff. My work included daily cash and inventory reconciliation across dealer and retail operations.
At Ram's Horn Dining Center, Colorado State University, I produced operational reports across 7 service stations and tracked 5 KPIs for management. I hold an M.S. in Computer Information Systems and a Graduate Certificate in IT Project Management from Colorado State University.
