Targeting Customer Success, BDR, and Account Management roles at fast-growing SaaS companies. I bring 13 months of B2B account management experience at Cognizant with 500+ accounts and a zero-escalation record. HubSpot certified. Comfortable with remote work, async communication, and US-aligned shifts.
Sai Kaushik Gaddam
@saikaushikgaddam
B2B Account Management | 500+ accounts | Zero escalations | HubSpot Certified | Open to CSM, BDR & Sales roles | Ex-Cognizant
What I'm looking for
Results-driven B2B professional with 13 months of experience managing 500+ client accounts at Cognizant Technology Solutions with a zero-escalation record across the entire tenure.
My background is in end-to-end account ownership, stakeholder communication, SLA/SLO compliance, and cross-functional coordination across operations, legal, and product teams. I've spent 13 months working US-aligned night shifts in a globally distributed environment — which means I'm comfortable with remote work, async communication, and operating with a high degree of accountability.
I'm HubSpot certified in Inbound Sales, Sales Hub Software, and Service Hub Software — with hands-on experience building CRM pipelines, designing outbound email sequences, and developing QBR frameworks in HubSpot.
What I bring:
500+ B2B accounts managed with zero escalations
Hands-on experience with HubSpot CRM and Freshdesk
KPI dashboard building in Excel and Power BI
Structured discovery and qualification conversations
Proactive outreach and at-risk account identification
US shift experience — reliable across time zones
Now targeting Customer Success, BDR, Inside Sales, and Account Management roles at fast-growing SaaS companies where strong relationship management and operational discipline directly impact retention and revenue growth.
Open to remote or on-site roles, any shift.
Experience
Work history, roles, and key accomplishments
Managed 500+ B2B client accounts as primary point of contact across operations, legal, and product teams — achieving a zero-escalation record over 13 months. Handled end-to-end case ownership, built KPI dashboards in Excel and Power BI, and drove 15–20% improvement in delivery timelines. Operated on US-aligned night shift throughout entire tenure.
Education
Degrees, certifications, and relevant coursework
Guru nanak institute of Technology
Bachelor's of Technology, Electronics and communication engineering
2020 - 2024
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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