At LACERA, I build interactive Tableau and Power BI dashboards for customer acquisition, retention, transaction trends, and business performance. I also develop ETL/ELT pipelines using Snowflake, Redshift, and Apache Airflow.
At LACERA, I analyze customer behavior and evaluate A/B tests, applying statistical methods to recommend ways to improve product adoption and user engagement. I’ve also developed predictive models for fraud detection, customer segmentation, and forecasting.
At Bank of America, I built SQL Server data marts, developed T-SQL queries and SSIS packages, and created Tableau reports and scorecards. I used Python and R for data analysis and reporting, and helped improve data quality and reporting reliability.
