I’m seeking a stable, remote opportunity that offers professional growth and flexibility. A role focused on chat or written communication would be ideal, as it allows me to maintain a productive work/life balance while continuing my passion for volunteering in animal care.
Sagryda Bristow
@sagrydabristow
Experienced in support, admin, and data; passionate about service and animal care.
What I'm looking for
With over three decades of diverse experience, I’ve built a career rooted in customer service, administration, and technical support. Starting my journey at the South African Post Office, I spent over 30 years assisting clients across financial, postal, and retail services—developing a deep commitment to professionalism, accuracy, and customer satisfaction. My expertise spans data entry, document management, and digital communication, with hands-on experience using systems such as Webriposte and Natis.
In recent years, I’ve adapted seamlessly to remote work environments, taking on roles like Virtual Technical Support Associate at Amazon and Freelance Data Entry Clerk. These positions sharpened my technical troubleshooting skills and taught me how to navigate high-volume customer queries with empathy and efficiency. My freelance work as a logo designer with Real Lancers Agency allowed me to explore creativity through tools like Canva and Microsoft Image Creator, helping clients worldwide bring their brand visions to life.
Technically adept, I’m proficient in Microsoft Office Suite, Google Workspace, and familiar with Zoom, ChatGPT, and Gemini. I also bring valuable organizational, project coordination, and social media administration skills, strengthened by my experience in content creation and WhatsApp group moderation.
Outside of work, I’m deeply committed to animal care and rehabilitation—a lifelong passion. I actively volunteer with local rescue efforts, helping give injured or abandoned pups a second chance at life. I value work-life balance, and I thrive in roles that allow me to contribute meaningfully to a company while continuing this personal mission.
Driven, dependable, and highly adaptable, I’m always eager to learn, grow, and make a positive impact wherever I go.
Experience
Work history, roles, and key accomplishments
Virtual Technical Support Associate
Amazon
Sep 2022 - Nov 2022 (2 months)
Delivered technical and customer support for Amazon users via call center, troubleshooting hardware and digital issues using AWS and online tools. Handled soft call escalations professionally, achieving 95% positive feedback. Ensured customer satisfaction through clear communication and effective problem-solving.
Freelance Logo Designer
Real Lancers Agency
Sep 2022 - Nov 2022 (2 months)
Designed personalized logos for global clients using Canva, ChatGPT, and Microsoft Image Creator. Conducted AI-based visual research to align designs with market trends, resulting in a 15% increase in repeat business. Managed timelines efficiently, delivering projects on time and increasing overall client satisfaction by 20%.
Data Entry Clerk
Homebase Job
Apr 2022 - May 2022 (1 month)
Accurately performed daily data entry, form filling, and content editing while maintaining clear digital records. Used email and SMS for task coordination and ensured data accuracy in spreadsheets and databases. Verified entries for completeness, improving workflow efficiency and reducing errors by 15%.
Customer Service Representative
SA Post Office
Jan 1990 - Oct 2021 (31 years 9 months)
Provided frontline support in financial, postal, and retail services, handling Sassa/Postbank transactions and account reconciliations with accuracy. Managed inventory and used systems like Webriposte and Natis, improving operational efficiency and reducing stock discrepancies by 10%.
Education
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Sagryda hasn't added their education
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