sagar sidbatte

Provided prompt operational support, resolving application issues, mitigating customer impact, and conducting root cause analysis. Involved with multiple IT Services Management (ITSM) Processes such as Incident, Problem, Change, and Release Management. Performed continuous build and deployments to multiple development, QA, pre-production, and production environments, adhering to change management

Created AWS infrastructure from scratch using VPC, EC2, Route53, S3, IAM, CloudFront, Elastic Search, and CloudWatch. Reduced AWS Cloud Infrastructure costs by 25% by eliminating unnecessary servers, volumes and proactively finding and managing unused resources. Implemented a CI/CD pipeline involving Git, Jenkins, Docker, and Selenium for complete automation from commit to deployment.

Successfully maintained and managed a diverse range of over 100 computers in a mixed environment, including Windows and Linux systems, ensuring their smooth operation and performance. Led the installation and configuration of 50+ desktop computers as part of a company-wide upgrade, ensuring a seamless transition and minimal disruption to end-users. Administered user accounts and resolved server/wo

Interpreted data and developed recommendations based on findings. Identified, analyzed, and interpreted key performance measures and trends in multidimensional data sets. Prepared analysis reports and reported to the team leader.

Completed a Master of Computer Applications degree, focusing on advanced topics in computer science and software development. Gained expertise in various programming languages, algorithms, and system design principles.

Obtained a Bachelor of Computer Applications degree, building a strong foundation in computer fundamentals and application development. Developed skills in software engineering, database management, and web technologies.