Sagar Nicholas Gosal
@sagarnicholasgosal
I manage supply operations, inventory movement, and customer service improvement across logistics environments.
BangladeshWhat I'm looking for
I'm currently managing supply operations at Selima Medical College Hospital, receiving and issuing supplies, maintaining inventory records, monitoring stock levels, and keeping the store organized and hygienic.
Previously, I managed logistics at Gosal Delivery in Rotterdam, working as a supplier partner for Deliveroo and consulting clients in the retail and shipping industries. I also shared logistics expertise with Albert Heijn.
At Pacific Bangladesh Telecom Limited, I progressed through call center, front office, and training roles. I handled customer technical issues, retained churn customers, monitored customer-care inventory, and developed training roadmaps and materials for employees.
I'm PMP® and CSCM™ certified, with a Master's in Logistics Management, a postgraduate diploma in Supply Chain Management, and an MBA in Marketing. I bring analytics, critical thinking, problem-solving, and fluent Bengali and English communication to projects, supply chains, and customer service.
Experience
Work history, roles, and key accomplishments
Duties Performed:
Received supplies upon arrival.
Issued supplies to different departments.
Kept all records of inventory movement.
Checked stock level regularly.
Ensured that the store is clean, organized and hygienic.
Duties Performed:
Worked as a supplier partner at Deliveroo, the largest restaurant chain in the Netherlands.
Provided consultation service to the clients in the retail and shipping industry.
Shared expertise with Albert Heijn, the biggest supermarket chain.
Senior Officer, Training Department
Mar 2014 - Dec 2016 (2 years 9 months)
Duties Performed:
o Prepared training roadmap, materials for newly recruited employees and conducted training.
o Conducted regular refresher training for existing employees to rectify their mistakes and enhance their service level.
Senior Officer, Front Office
Nov 2007 - Feb 2014 (6 years 3 months)
Duties Performed:
o Troubleshoot customer’s technical problem.
o Retained churn customer.
o Monitored the inventory record of Customer Care Center.
Duties Performed:
o Provided product/campaign related information to the customers over phone.
o Sold products (handset/modem/router/sim) to customers by telemarketing.
Education
Degrees, certifications, and relevant coursework
Rotterdam Business School RUAS
Master of Science, Logistics Management
2017 - 2018
I learned sourcing & purchasing, operation management, warehouse management, transportation & distribution, port management, etc. in my Master program .
BiMS
Post Graduate Diploma, Supply Chain Management
2016 - 2016
East West University
Master of Business Administration (MBA), Marketing
2006 - 2008
East West University
Master of Business Administration, Marketing
2006 - 2008
Earned a Master of Business Administration (MBA) with a focus on Marketing.
National University
Bachelor of Science
1999 - 2001
Notre Dame College
Higher Secondary Certificate, Science
1996 - 1998
Saint Joseph High School
Secondary School Certificate, Science
1994 - 1996
Availability
Location
BangladeshAuthorized to work in
Salary expectations
Job categories
Skills
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