Open to opportunities

ferdaus sagar

@ferdaussagar

Supply chain operations manager driving process excellence, trade operations, and measurable logistics performance globally.

Bangladesh

Message

What I'm looking for

I’m looking for a senior supply chain operations role where I can lead process excellence, improve cross-border execution, and use SAP/TMS/WMS analytics to cut lead times and costs—while partnering with stakeholders across regions and leading teams.

I’m a Supply Chain Operations and Process Excellence professional with 10+ years of experience across multinational logistics, FMCG, manufacturing, and freight forwarding. I’ve managed global trade operations and cross-border supply chains for shipment portfolios exceeding USD 50M, leading teams of up to 50 people while improving performance across North America, Europe, and Asia.

At DSV, I manage air export operations for 50+ international accounts and reduced operational delays by 57% through workflow optimization and escalation management. Earlier, at DB Schenker, I led the nGXD Warehouse Management System implementation for 80+ users, improving warehouse processing efficiency by 17% and driving near-zero errors via process redesign and digital monitoring.

Experience

Work history, roles, and key accomplishments

Current

Air Export Operations Manager

Current

Dsv

Nov 2025 - Present (7 months)

Manage air export supply chain operations for 50+ international accounts across Europe and North America, supporting monthly cargo volumes exceeding 250 MT. Reduced operational delays 57% (7 to 3 days) and escalations from 20+ incidents to near zero through workflow optimization, SOP enhancements, and escalation governance.

SOP Development Workflow Optimization Budget And Freight Spend Control

Processes & Systems Manager

Db Schenker Bangladesh Ltd.

Jul 2022 - Oct 2025 (3 years 3 months)

Led international air, ocean, and road freight operations for customers across North America, Europe, and Asia with annual business value of USD 12M–16M. Implemented the nGXD Warehouse Management System for 80+ users, improving warehouse processing efficiency by 17%, reducing costs by 9%, and driving near-zero warehouse errors with 98% efficiency and 99% audit compliance.

Road Freight Operations Warehouse Management System (NGXD)Process Redesign Team Leadership

Import & Export Customs Associate

Japan Tobacco International (Jti)

Jan 2019 - Jun 2022 (3 years 5 months)

Managed import, export, and customs operations supporting annual shipment portfolios of USD 35M–43M across Europe, North America, and Asia. Reduced customs clearance lead time 50% (20 to 10 days), lowered demurrage and overhead costs, and improved procurement savings by 11% through vendor management and enhanced shipment visibility using SAP S/4HANA and Excel controls.

Import Export Operations Customs Compliance Customs Clearance SAP S 4HANA Vendor Management Advanced Excel Control Systems Demurrage

Commercial Operations Officer/Manager

Partex Star Group

Nov 2014 - Dec 2018 (4 years 1 month)

Managed international sourcing and import-export operations across India, Malaysia, Nepal, and Singapore, supporting annual import portfolios exceeding USD 13M. Digitized import-export workflows, improving processing time by ~40% and reducing release delays and logistics costs by ~27%, while supporting regional sales growth of 10% and ~135% revenue growth through market expansion.

International Sourcing Import Export Operations Workflow Automation Process Redesign Logistics Coordination Tender And Broker Coordination (Customs Brokers LSPs)Stakeholder Management Team Productivity Enablement