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Safira Shaba

@safirashaba

Sales & Operations Support Executive at Johnson Controls Indonesia supporting billing targets and SAP-ServiceMax migration.

Indonesia

Message

At Johnson Controls Indonesia, I supported daily Sales & Operations for Industrial Refrigeration across Indonesia and Singapore, including service agreements, parts, labour and material, and retrofit projects.

I updated billing forecasts, monitored unbilled revenue and work-in-progress backlogs, and coordinated billing activities that supported monthly billing targets of approximately USD 100K.

As Indonesia PIC for the SAP-ServiceMax migration, I supported data preparation and validation, executed UAT, and coordinated with cross-functional teams. I also supported procurement, logistics, service delivery, and audit activities.

Experience

Work history, roles, and key accomplishments

Sales & Operations Support Executive

Johnson Controls Indonesia

Jul 2019 - Aug 2026 (7 years 1 month)

Managed daily sales and operations for Industrial Refrigeration across Indonesia and Singapore, including billing, order processing, and project coordination. Supported system migration and cross-functional collaboration.

SAP ServiceMax Salesforce Ariba Power BI Microsoft Copilot CRM Systems Billing Order Management Project Coordination Cost monitoring Material Management Project Closure

Human Resources & Operations

Linklaters in association with Widyawan & Partners

Feb 2019 - May 2019 (3 months)

Maintained HRIS using Workday, assisted with talent acquisition and recruitment processes, and handled ad-hoc HR tasks. Coordinated employee health programs and general services.

Workday HRIS Talent Acquisition Recruitment Sourcing CV Screening Interviewing Compensation And Benefits Employee Wellness Programs

Human Resources: Personnel & Administration

Honda Prospect Motor

Jan 2018 - Sep 2018 (8 months)

Completed rotations across Budget, Payroll Operations, and Payroll Development sections. Represented the department in quarterly budget hearings and supervised attendance reporting.

Budgeting Payroll Operations Payroll Software Development Attendance Reporting Compensation And Benefits Exit Interviews Kaizen PDCA