Open to opportunities

Sadat Nazarli

@sadatnazarli

Message

Experienced Support Specialist focused on customer satisfaction and process improvement.

Turkey

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am an experienced Support Specialist dedicated to resolving customer issues and enhancing service efficiency. My role at Eagles.az involves leading a team to deliver timely solutions and exceptional customer support. I thrive on building lasting relationships with customers and driving continuous improvement across services.

In addition to my support experience, I have volunteered in community development, collaborating with professionals to implement initiatives that assess needs and identify improvements. My educational journey at TED University, where I am pursuing a Bachelor of Arts in Design and Visual Communications, further enriches my skill set, allowing me to explore impactful design and digital content creation.

Experience

Work history, roles, and key accomplishments

Current

Support Specialist

Current

Eagles.az

Sep 2023 - Present (1 year 9 months)

As a Support Specialist, I lead a team to ensure seamless service delivery and exceptional customer support. My responsibilities include resolving customer challenges, enhancing product functionality through feedback, and driving continuous improvement across services.

Team Leadership Customer Service Problem Solving Process Improvement Communication Troubleshooting Quality Assurance Technical Support

Community Development Volunteer

KOBIA

Jul 2023 - Sep 2023 (2 months)

Collaborated with volunteers and professionals to implement community initiatives. Engaged with stakeholders to assess needs and identify improvements while enhancing public service skills through meetings and training.

Community Engagement Team Collaboration Implementation

Education

Degrees, certifications, and relevant coursework

TED University

Bachelor of Arts, Design and Visual Communications

2024 - 2028

Pursuing a Bachelor of Arts in Design and Visual Communications at TED University, Turkey. Developing skills in graphic design, digital media, and branding through hands-on projects and creative campaigns. Exploring visual storytelling and digital content creation with a focus on impactful design.