At Care Health Insurance, I've delivered four production AI/ML platforms spanning agentic email ticketing, KYC OCR, HR document intelligence, and call analytics. My LangGraph and AWS Bedrock email workflow classifies insurance requests across 32 SR and 120+ Sub-SR categories while reducing tokens per email by about 70%.
I architected PinakaAI to process 10M+ KYC documents with 99.2% detection and 99% classification accuracy, using YOLOv8, PaddleOCR, OpenCV, and microservices. I also build secure FastAPI and Django systems with AWS integrations, RBAC, SAML SSO, and hardened APIs.
