Open to opportunities

sachin perkar

@sachinperkar

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Incident management professional skilled in Power BI, SQL, and Azure.

India

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What I'm looking for

I seek a role where I can combine incident/problem management with analytics to reduce SLA breaches, improve MTTR, and drive operational excellence.

I am an Incident and Problem Management professional with over three years of experience in IT operations, focused on turning operational and incident data into actionable insights.

I design and deliver interactive Power BI dashboards, build optimized data models and DAX measures, and automate data pipelines using Azure Data Factory to improve reporting efficiency and reduce manual effort.

In my current role I managed end-to-end incident and problem processes, performed RCA on recurring incidents, and supported major incident management with real-time dashboards that shortened executive update time.

I hold Azure and data certifications and I am results-driven: my work reduced SLA breaches by ~25%, cut manual reporting by 40%, and drove a 20% reduction in resolution time while improving overall service reliability.

Experience

Work history, roles, and key accomplishments

System Management Consultant

LTIMindtree

Jul 2022 - Sep 2025 (3 years 2 months)

Managed end-to-end incident and problem management, designed 15+ Power BI dashboards and implemented SLA analytics that reduced SLA breaches by ~25% and cut manual reporting by 40%.