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Salvi Tripathi

@salvitripathi

Incident manager specializing in high-severity cybersecurity incident response and ITIL-driven operations.

India
Message

What I'm looking for

I am looking for a security-focused role where I can lead incident response, improve processes with ITIL practices, manage stakeholders, and reduce downtime while growing into broader security operations leadership.

I am an incident manager with 4+ years' experience in cybersecurity incident response, security operations, and resolving high-severity P1/P2 events. I apply ITIL processes across Incident, Problem, Change, and SLA management to ensure robust containment, eradication, and recovery.

I have led cross-functional incident bridges, authored detailed Root Cause Analysis and post-mortem reports for internal and external stakeholders, and managed stakeholder communications as the primary liaison between technical teams and clients. I proactively monitor alerts, use SQL and DBeaver for monetary impact and incident analysis, and have improved incident resolution metrics through knowledge management.

I seek to bring disciplined incident governance, process improvement, and clear stakeholder management to a security-focused team, driving reduction in downtime and improved operational visibility.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HU

Himachal Pradesh Technical University

Bachelor of Technology, Computer Science

2016 - 2020

Completed a B.Tech in Computer Science focusing on foundational computer science and engineering concepts.

BJ

B.B.S.V Peeth School, Jammu

Intermediate, General Studies

2015 - 2016

Completed intermediate (higher secondary) level education.

BJ

B.B.S.V Peeth School, Jammu

Matriculation, General Studies

2013 - 2014

Completed matriculation (secondary school) certification.

Tech stack

Software and tools used professionally

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