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Sabrina Gloria

@sabrinagloria

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I keep orders, inventory, invoices, and customer communication accurate in fast-paced fulfillment operations.

United States

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What I'm looking for

I'm looking for a fast-paced operations or customer support role where I can use my accuracy in data entry, order processing, inventory management, and client communication.

I've processed wholesale orders, finalized invoices, tracked shipments, and coordinated delivery appointments at Frontline Candy. I keep order data, inventory distribution, and customer communications accurate and organized.

At Lucky Dog Technology Group, I fulfilled customer orders, maintained inventory records, and provided phone and email support. I also helped customers understand Emotional Support Animal and Service Dog policies and products.

My background includes high-volume customer service, inventory ordering and receiving, and training new employees at Starbucks. I bring more than eight years of dependable operational and customer-facing experience.

Experience

Work history, roles, and key accomplishments

Data Entry Specialist

Frontline Candy

Jul 2025 - Feb 2026 (7 months)

Processed daily wholesale orders with high accuracy, reviewed and finalized invoices, and maintained detailed logs of shipments and inventory. Coordinated delivery appointments and corresponded with store managers regarding pre-orders and schedules.

Data Entry Order Processing Invoice Processing Inventory Management Logistics Client Communication

Fulfillment Specialist & Customer Service Representative

Lucky Dog Technology Group

May 2018 - Jul 2023 (5 years 2 months)

Processed incoming shipments and fulfilled customer orders efficiently, maintained inventory records, and provided responsive customer support via phone and email. Educated customers on Emotional Support Animal and Service Dog policies and products.

Fulfillment Inventory Management Customer Service Email Support Phone Support Zendesk Magento Slack FoodConnex

Starbucks Barista & Certified Trainer

Pavilions (Starbucks Licensed Location)

Jun 2014 - Apr 2018 (3 years 10 months)

Prepared beverages and food items according to company quality and safety standards, delivered excellent customer service in a high-volume environment, and managed inventory including ordering and receiving merchandise. Promoted to Starbucks Team Leader and served as a Certified Barista Trainer responsible for onboarding and training new employees.

Customer Service Inventory Management Barista Training Team Leadership Onboarding Ordering Merchandising