Open to opportunities

Saad User

@saaduser10

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Experienced virtual assistant delivering real-estate and e-commerce operations with 3+ years.

Pakistan

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What I'm looking for

I’m looking for ongoing VA support where I can manage MLS real-estate tasks, Shopify operations, and appointment scheduling for multiple clients, delivering fast, accurate communication and dependable organization across time zones.

I’m an experienced Virtual Assistant with 3+ years of hands-on remote work across real estate, e-commerce, customer service, and administrative operations. I consistently deliver quality results across multiple clients and time zones, with a reputation for being reliable and detail-oriented.

In real estate support, I manage property listing workflows through MLS listing management, property updates, and client inquiry handling. I coordinate viewings and inspections, maintain organized records, and run scheduling through Google Calendar and Monday.com to keep agent and buyer timelines accurate.

In e-commerce operations, I support online stores with Shopify-focused product uploads, inventory management, and order fulfillment. I process 100+ orders weekly with zero-error fulfillment records, maintain product accuracy with listing optimization, and generate weekly and monthly KPI reports on sales and inventory.

I also strengthen growth and pipeline through appointment scheduling and lead management, coordinating 100+ client appointments monthly across time zones with 100% accurate CRM records. With tools like CRM platforms (Salesforce, HubSpot, Zoho) and systems-based data tracking, I improve scheduling workflows, reduce errors, and keep customer communication responsive—often within 24 hours.

Experience

Work history, roles, and key accomplishments

Appointment Setter SDR

UAE-Based B2B Company

Jan 2026 - Apr 2026 (3 months)

Generated and qualified sales leads and booked 40+ appointments monthly through outreach and follow-up. Maintained prospect records in CRM, helping close $50,000+ in pipeline value and achieving 90%+ appointment show rates via professional confirmations and reminders.

Lead Generation Appointments CRM Management Sales Pipeline Lead Follow Up Show Rate Optimization

Product Lister & Fulfillment

Twix Store (E-Commerce)

Sep 2025 - Dec 2025 (3 months)

Ran Shopify product listing and fulfillment operations, updating product data (descriptions, pricing, images, and SKU details) and managing inventory updates. Fulfilled 50+ orders weekly with 100% accuracy, responded to customers within 24 hours, and generated weekly sales and inventory reports.

Shopify Product Listing Management order fulfillment Customer Support Sales Reporting Data Entry

Appointment Scheduler VA

Behome (Scheduling Platform)

May 2025 - Aug 2025 (3 months)

Coordinated and scheduled 100+ client appointments monthly across multiple time zones while delivering customer service via email and live chat. Maintained 100% accurate CRM records and optimized calendar workflows to reduce scheduling errors by 40%.

Appointment Scheduling Calendar Management CRM Support Customer Service Workflow Optimization Appointment Coordination Client Records Scheduling Error Reduction

Real Estate Admin Assistant

Real Estate Services Pakistan

Jan 2025 - Apr 2025 (3 months)

Updated and maintained MLS property listings with accurate descriptions, pricing, and images, and coordinated buyer inquiries and viewings. Managed agent scheduling in Google Calendar and organized property documents in Google Drive and Monday.com, coordinating 20+ property showings monthly with 100% accurate scheduling.

listing management Property Updates Appointment Scheduling Google Calendar Monday.Com Spreadsheet Management Property Document Organization

VA E-Commerce & Admin Ops

Multiple Remote Clients Worldwide

Sep 2024 - Dec 2024 (3 months)

Managed Shopify e-commerce stores, including product uploads, inventory updates, and optimization. Processed 100+ orders weekly with zero-error fulfillment records while meeting 100% of deadlines across multiple clients using Trello and Asana.

Product Upload Inventory Management order fulfillment Trello Asana Data Entry Database Management

Customer Service Representative

ZK Cable Network

Jan 2024 - Aug 2024 (7 months)

Resolved customer inquiries via phone, email, and chat with professional responses. Maintained accurate CRM customer records and logged interaction history for follow-ups.

Customer Support Phone Support Email Support Live Chat Support CRM Coordination Data Management Problem Solving Professional communication

E-Commerce Operations Assistant

Remote E-Commerce Client

Apr 2023 - Dec 2023 (8 months)

Assisted online stores with product listings, inventory updates, and fulfillment coordination. Managed website content accuracy and produced weekly and monthly sales/inventory KPI reports.

Shopify Product Listing Management Inventory KPI Reporting Data Entry Supplier Communication