Татьяна S

At ООО Газпром ЦПС, I created a quality-control process for technical documentation and a corporate knowledge base for standards review from the ground up. I developed reference materials, verification checklists, and guidance to help colleagues check documents consistently.

My work improved documentation quality: the share rated “good” rose from 6% to 46%, while the share rated “unsatisfactory” fell from 34% to 20%. 90% of technical documents were accepted by the customer without comments on preparation quality.

At АО Газстройпром, I administered the outgoing-documents process in the electronic document management system and led the “Business Correspondence Optimization” project. Standardized templates and training helped reduce document flow by 1.5 times.

Earlier, at АО ЛОМО оптико-механическое объединение, I developed a library of standardized order and directive templates and contributed to an enterprise standard for handling them. My background also includes public-sector documentation, child protection, library leadership, and teaching Russian language and literature.