Ryner Gill

Leading the Continuous Department which is responsible for driving defined projects for Area Customer Experience across Customer Excellence & Execution teams.
Cross functional coordination with various teams within the CX Organization, regional & global teams.
Implementation of Continuous Improvement initiatives and drive a continuous improvement mindset.
Enhance the level of customer satisfactio

Senior Manager Operations at Truck It In.

Supporting the increase in effectiveness and efficiency of operational delivery of all products in cluster/ region.
Implementation and maintenance from business improvement approaches as part of the Global Business improvement strategy.
Support the country implementation of Global Business Improvement strategy.

Implementation:
• Implementation of the new Systems for Exam services and related projects across Pakistan
• Monitoring and Mapping existing processes nationally and align them with global standards.
• Ensure all relevant Operational protocols & Standards are as per the global benchmark.
• Conducting audits of current SOP’s on an on-going basis and suggests system improvement.
• To devise and im

Controlling & Managing the enhancement of business performance through
Process improvements, to bring productivity gain, costs savings, implementing best practices, measuring & monitoring business performance within the Country.

Develop overview of financial performance drivers across organization; assist in reporting on performance deviations as and when required.

Identify risks in processes a

Responsible for current responsibilities since Nov 2014.
Implementation of new accounts & processes throughout the organization (Supply Chain Management & Forwarding).
Supervising Invoicing and Purchase Order activities for SCM.
Monitoring Data Quality and Timelines for Operational Finance.
Identifying and implementing Improvement drives and Projects
Focus on reducing waste by internal team audits

Deliver on Strategy and System Milestones.
Customer Retention.
Focus on cost reduction to maximize profitability.
Maintaining Data Quality of the System.
Ensuring all key areas are properly updated and triggered to ensure smooth transaction and flow
of data.
Lean Driven approaches to improve work life balance and operations.
Monitor team KPIs and take corrective actions.
Productivity / Profitabil

Looking after communication with all the customers, partners, stakeholders etc for upcoming events (Global Halal Expo & Global Halal Congress Developing content for event brochures-websites- & other related material.

Pursued an MBA in Marketing from Mohammad Ali Jinnah University from 2007 to 2009.

Active in Sports:
Basketball
Cricket
Athletics