Open to opportunities

Ryme Odofin

@rymeodofin

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Customer specialist with expertise in banking and client relationship management.

Belgium

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What I'm looking for

I am looking for a role that allows me to leverage my banking expertise while fostering client relationships and contributing to business growth.

I am a dedicated customer specialist with a strong background in banking and client relationship management. My experience at Commonwealth Bank has equipped me with the skills to be the first point of contact for customers, providing them with essential information about banking services and loans. I pride myself on my ability to educate customers on digital banking tools and recommend suitable products to meet their needs.

Previously, I worked as a Trainee in Affluent & Private Banking at BNP Paribas Fortis, where I built and maintained a portfolio of high-net-worth clients. My role involved providing investment advice, analyzing market trends, and ensuring compliance with regulatory requirements. I am passionate about business development and have successfully employed sales strategies to attract new clients while cross-selling various banking products.

Experience

Work history, roles, and key accomplishments

Volunteer

Fedasil

Mar 2023 - Oct 2024 (1 year 7 months)

Volunteered to teach Dutch and French to refugees aged 12-18, helping them integrate into the community and improve their language skills.

Teaching Community Engagement Mentoring

Customer Specialist

Commonwealth Bank

Oct 2023 - Jun 2024 (8 months)

Served as the first point of contact for customer inquiries, providing information on banking services and loans. Assisted customers with digital banking tools and collaborated with departments to ensure compliance with banking regulations.

Customer Service Digital Banking Sales Support Team Collaboration Compliance Management

Trainee Affluent & Private Banking

BNP Paribas Fortis

Mar 2022 - Oct 2023 (1 year 7 months)

Managed relationships with high-net-worth clients, providing investment advice and ensuring compliance with regulatory requirements. Engaged in business development through networking and cross-selling banking products.

Relationship Management Business Development Risk Management Cross Selling

Education

Degrees, certifications, and relevant coursework

Projecto Espanol

Language Course, Language Studies

2021 - 2025

Participated in Spanish classes, achieving a B1 level proficiency.

Vrije Universiteit Brussel

Master of Science, Applied Economics

2016 - 2021

Grade: Cum Laude (75%)

Completed a Master's in Applied Economics with a specialization in Management. The Master's thesis focused on a content analysis of ghost kitchens in the Belgian press between 2019 and 2021 and the effect of COVID-19.