I've managed parking operations for ABM and The L and R Group, including Northwestern University parking garages in Chicago. I oversee staffing levels, monthly accounts, billing for partners, and client communication.
Across more than two decades in the parking industry, I've managed daily and monthly site operations, built schedules, supported employees, and ensured policies were followed correctly.
I began in auditing and valet operations, where I verified ticketing and payment processes, handled customer needs, maintained parking areas, and supported safe, efficient vehicle flow.
