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Ryan Mustacisa

@ryanmustacisa

Customer Success Specialist at MachShip Philippines Inc.; previously developed mobile applications and supported production systems.

Philippines

Message

At MachShip Philippines Inc., I work as a Customer Success Specialist, a role I began in January 2025.

At H2 Software Consulting Services Inc., I worked as a Mobile Developer and Mobile Engineer, with both roles listed from April 2022 to April 2025.

At Optimus System Solutions Inc., I responded to production service requests, monitored application performance, handled incidents, and performed routine maintenance. I also documented issues and carried out quality improvement testing.

As Research and Development Acting Leader at Optimus System Solutions Inc., I installed and troubleshot Raspberry Pi systems, managed ESXI servers and CentOS, and maintained virtual machines for automation. Earlier, at Gold Deluxe LTD. CO., INC., I provided technical assistance and resolved network and computer system problems.

Experience

Work history, roles, and key accomplishments

Current

Customer Success Specialist

Current

MachShip Philippines Inc.

Jan 2025 - Present (1 year 10 months)

Worked as Customer Success Specialist at MachShip Philippines Inc..

Mobile Engineer

H2 Software Consulting Services Inc.

Apr 2022 - Apr 2025 (3 years)

Worked as Mobile Engineer at H2 Software Consulting Services Inc..

Mobile Developer

H2 Software Consulting Services Inc.

Apr 2022 - Apr 2025 (3 years)

Worked as Mobile Developer at H2 Software Consulting Services Inc..

Lead generation and Appointment setter

Setters Philippines

Sep 2024 - Nov 2024 (2 months)

Worked as Lead generation and Appointment setter at Setters Philippines.

Research And Development Officer

Optimus System Solutions Inc.

Dec 2020 - Aug 2021 (8 months)

Responding to production service requests.
Monitoring Application Performance and responding to incidents or requests.
Performing routine maintenance and support activities.
Maintain standards for reliability and performance of production
Create reports documenting errors and issues for fixing. Execute
quality improvement testing and activities.

Information Technology Officer

Optimus System Solutions Inc.

May 2018 - Aug 2021 (3 years 3 months)

Worked as Information Technology Officer at Optimus System Solutions Inc. .

Research and Development Acting Leader

Optimus System Solutions Inc.

Jun 2019 - Dec 2020 (1 year 6 months)

Install/Clone/Troubleshooting Raspberry Pi 3-4
Install/Clone/Troubleshooting Raspberry USB Server on Raspberry Pi 3 Install/Manage GSM
32/64 ports for SIM-SMS/OTP automation.
Install/Manage/Troubleshoot ESXI Server and client 6.0, 6.5
Install/Manage/Troubleshoot CentOS
Install/Clone/Manage 150 VM for automation for bank accounts.
Monitor/Escalation for Internet PH IP and CN IP for automation

IT/JMT Officer

Gold Deluxe LTD. CO., INC.

May 2018 - Jun 2019 (1 year 1 month)

Providing technical assistance for questions and problems
Resolving problems with networks and other computer systems
Diagnosing system errors and other issues
Installing or changing software to fix issues monitor
risk management activities
Develop, recommend and monitor corrective and preventive actions plan.