Ruth Jepchirchir
@ruthjepchirchir
Credit Collections Officer at Letshego Kenya Limited, managing a 400-account portfolio and collecting KES 280 million annually.
KenyaWhat I'm looking for
At Letshego Kenya Limited, I manage a loan portfolio of approximately 400 accounts per month, worth about KES 400 million. I analyse balances, ageing and payment history to identify high-risk accounts and prioritise recovery action.
I achieved an approximately 70% recovery rate, met targets in 7 out of 10 measured periods and collected KES 280 million annually. I was named Best Collector 2025.
I reconcile customer accounts, investigate payment discrepancies and arrange restructured payment plans. I also handle KYC/AML-sensitive customer data, perform CRB checks and prepare collections and recovery reports in Excel and Power BI.
Previously, as a Revenue Collection Assistant at Nairobi City County Government, I verified payments, reconciled revenue records and resolved public enquiries. I also carried out field reviews for the Liquor Licensing Data Mapping Project, checking licences and permits against official records.
Experience
Work history, roles, and key accomplishments
Officer, Credit Collections
Letshego Kenya Limited
Jul 2024 - Present (2 years 4 months)
Managed a loan portfolio of approximately 400 accounts per month, achieving a recovery rate of about 70% and collecting KES 280 million annually. Reconciled accounts, performed KYC/AML checks, and prepared reports in Excel and Power BI.
Revenue Collection Assistant
Nairobi City County Government
May 2023 - Dec 2023 (7 months)
Verified payments and reconciled revenue records, resolving public enquiries and maintaining financial records. Participated in a liquor licensing data mapping project involving field reviews and compliance checks.
Education
Degrees, certifications, and relevant coursework
Kabarak University
Bachelor of Economics and Finance, Economics and Finance
Bachelor of Economics and Finance degree from Kabarak University, completed in December 2024.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
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