At ArcaTech, I design and build workflow and CRM automation systems for small businesses and agencies using n8n, Zapier, Make.com, and GoHighLevel. Recent projects include a multi-tenant lead-to-sale system for car dealerships and an e-commerce agency build covering lead handling, order tracking, and reporting.
I integrate LLMs like Claude into workflows for intent classification, document processing, and lead qualification. In my executive and virtual assistant work, I also supported remote clients’ day-to-day operations and reformatted gemological data across 70+ Excel batches containing 4,600+ listings.

