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Rushom Maynard

@rushommaynard

IT Support professional skilled in troubleshooting, user management, and streaming.

Barbados
Message

What I'm looking for

I am seeking an IT support role where I can provide end-user support, manage systems and networks, work with streaming/AV technologies, and continue professional growth in a collaborative, learning-focused environment.

I am a motivated, adaptable IT Support professional with hands-on experience resolving hardware, software, and network issues for end users. I prioritize clear communication and strong customer service while supporting both technical and non-technical stakeholders.

I have managed user accounts and permissions through Active Directory and performed Windows and Linux system administration tasks. My background includes live streaming setup, troubleshooting, and ongoing maintenance for sports broadcasts, where I collaborate closely with teams to ensure reliable delivery.

My formal training includes a Diploma in Computer System Technician from Seneca Polytechnic and an Associate Degree in Computer Studies from Barbados Community College. I am actively pursuing CompTIA Server+, CompTIA Network+, and the Google Cybersecurity Professional Certificate to expand my infrastructure and security expertise.

I bring problem-solving, analytical abilities, and reliability under pressure to every role I take on, and I am eager to contribute to teams that value technical competence, continuous learning, and excellent user support.

Experience

Work history, roles, and key accomplishments

SS

IT Support Technician

Sunisle Technology Solutions

Jan 2014 - Jan 2025 (11 years)

Provided technical support to end users via phone, email, and in-person, resolving hardware, software, and network issues and managing user accounts in Active Directory to improve incident resolution and user satisfaction.

Education

Degrees, certifications, and relevant coursework

Seneca Polytechnic logoSP

Seneca Polytechnic

Diploma, Computer System Technician

2022 -

Pursuing a Diploma in Computer System Technician covering hardware, software, and system administration from 2022 to 2025.

BC

Barbados Community College

Associate Degree, Computer Studies

2014 - 2019

Completed an Associate Degree in Computer Studies with coursework in computing fundamentals and systems between 2014 and 2019.

Tech stack

Software and tools used professionally

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Rushom Maynard - Videographer / Streaming Support - Sports.bb | Himalayas