Jaleel lascelles
@jaleellascelles
Aspiring cybersecurity professional and technical analyst delivering executive IT support, endpoint security, and system administration.
What I'm looking for
I’m an aspiring cybersecurity professional with a strong foundation in IT support and systems administration. Since April 2021, I’ve worked as a Technical Analyst at CIBC Caribbean, where I support executive and VIP users, troubleshoot hardware and software issues, and help keep critical systems running smoothly.
As Team Lead for Barbados technical support operations (2022–present), I’ve been hands-on with endpoint security support, including BitLocker migration and Darktrace pilot projects. I onboard staff with secured system configurations and user policies, and I manage hardware lifecycle work—imaging, deploying, and decommissioning systems—while also driving initiatives like Windows 11 migration and mobile email rollout.
I build on this experience with formal study and credentials: I’m pursuing a BSc in Computer Science at the University of the West Indies (Cave Hill, part-time) and I’m ISC2 Certified in Cybersecurity (2025), having been an ISC2 Candidate in 2024. I’m known for analytical thinking, proactive problem solving, and leadership—backed by earlier experience as an IT Support Intern at CIBC First Caribbean and leadership roles such as Ensign (Cadet Under Officer) in the Barbados Sea Cadet Unit.
Experience
Work history, roles, and key accomplishments
Technical Analyst
CIBC Caribbean
Apr 2021 - Present (5 years 1 month)
Served as team lead for Barbados technical support operations, providing executive and VIP IT support. Supported endpoint security initiatives including BitLocker migration and Darktrace pilot projects, and managed service tickets plus system imaging/deployment as part of hardware lifecycle management.
IT Support Intern
CIBC First Caribbean
Jan 2020 - Mar 2020 (2 months)
Supported hardware and software maintenance for internal systems and assisted with system setups and routine troubleshooting.
Education
Degrees, certifications, and relevant coursework
University of the West Indies at Cave Hill
Bachelor of Science, Computer Science
2024 -
Pursuing a part-time BSc in Computer Science at the Cave Hill Campus.
Barbados Community College
Associate Degree in Applied Science, Computer Studies
2018 - 2020
Grade: GPA: 3.0+
Activities and societies: Class Rep—collected and presented student concerns to Senior Tutors and Divisional heads.
Completed an Associate Degree in Applied Science in Computer Studies (2018–2020) with a GPA of 3.0+.
Christ Church Foundation School
CXC (Secondary Certificates), General Education
2007 - 2013
Grade: Mathematics: Grade 2; English Language: Grade 3; Electrical & Electronic Technology: Grade 3; Economics: Grade 3; Principles of Business: Grade 3
Completed CXC subjects at Christ Church Foundation School (2007–2013).
Availability
Location
Authorized to work in
Job categories
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