Looking for a job

Rushikesh Muhrekar

@rushikeshmuhrekar

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I support U.S. clients with insurance administration, customer service, and remote operations.

India

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What I'm looking for

I'm looking for a remote role supporting U.S.-based clients through customer service, insurance or account administration, scheduling, CRM management, and efficient day-to-day operations across U.S. business hours.

I manage personal auto, personal property, and commercial auto policies for U.S. clients at Thakkar Insurance Agency, processing policies, endorsements, and claims through EZLynx and carrier portals.

Previously at Concentrix, I resolved customer inquiries for a U.S. account, achieved a 95% satisfaction rating, and helped improve support response times and efficiency by 20%. I also trained new team members and maintained compliant customer records.

Across insurance, banking, e-commerce support, and office management, I bring 4+ years of experience in client communication, scheduling, CRM data entry, account administration, and independent remote work across U.S. business hours.

Experience

Work history, roles, and key accomplishments

Current

Insurance Specialist

Current

Thakkar Insurance Agency

Jan 2026 - Present (8 months)

Manages personal auto, personal property, and commercial auto insurance policies for U.S. clients, ensuring accurate coverage and documentation. Uses EZLynx and carrier portals to process policies, endorsements, and claims, and contributed to process improvements that increased operational efficiency by 15%.

Insurance Policy Management Client Communication Data Entry Process Improvement