Rushaun Carter

Re-engineered risk, dependency, and cross-functional workflows to drive market on-time activation from 68% to 98% across a portfolio of 30–40 concurrent telecom infrastructure projects. Owned end-to-end delivery from planning through activation, coordinating engineering, construction, operations, and external vendors using Jira/Confluence visibility and Agile/hybrid execution.

Led client-facing technical implementations and service delivery in telecom environments by coordinating engineering and operations to resolve system issues and maintain service continuity. Translated complex technical requirements into actionable plans for technical and non-technical stakeholders to sustain high customer satisfaction.

Coordinated onboarding and implementation across multiple markets and partner channels, building scalable workflows that enabled cross-functional execution. Managed partner-to-team coordination to drive delivery readiness and operational follow-through.

Built and ran a fully remote virtual operations business serving Fortune 500 clients, leading distributed teams across sales, technical support, and customer service against performance metrics and delivery timelines. Designed scalable processes to improve operational efficiency and support concurrent multi-client project delivery.

Supported large-scale construction and infrastructure projects by handling scheduling, milestone tracking, and contractor-to-internal team coordination. Helped maintain project momentum by organizing timelines and dependencies across stakeholders.

Managed logistics, scheduling, and coordination in high-pressure, mission-critical military operations. Supported mission readiness through disciplined planning, organization, and execution under time-sensitive conditions.

Earned a B.S. in Project Management from DeVry University.