At Daraz (Alibaba Group), I lead end-to-end fulfilment operations across inbound, inventory, outbound, returns, quality control, and planning for Sri Lanka's largest e-commerce fulfilment center. I manage more than 700,000 inventory units in a 50,000 sq. ft. facility while driving cost, productivity, and service-level improvements.
Across 8+ years at Daraz, I've reduced fulfilment cost per item by 20%, maintained 99.99% order fulfilment accuracy, enabled 48-hour island-wide FBD delivery, and helped convert 1,000 top-moving SKUs to the Fulfilment by Daraz model. I use KPI governance, Lean methods, forecasting, automation, and business intelligence to build scalable warehouse operations.
