Umar Ifthikar
@umarifthikar
Results-driven procurement and logistics professional improving order accuracy, inventory flow, and cross-border delivery performance.
Sri LankaWhat I'm looking for
I’m a results-driven procurement and logistics professional with 4+ years of experience in order processing, supply chain coordination, supplier management, and inventory monitoring. I focus on compliance-driven documentation, cross-functional coordination, and clear communication with international stakeholders.
In my current Processing Executive role, I manage end-to-end order processing by coordinating with procurement, warehouse, and logistics teams to ensure timely fulfilment and dispatch. I’ve improved coordination efficiency and reduced order-related delays by 15% while maintaining 98%+ accuracy in order documentation, inventory records, and billing.
I also support demand planning by aligning order processing with real-time stock monitoring, cutting fulfilment delays by 10–12% and minimizing stock gaps. I’m currently advancing my expertise through a British Postgraduate Diploma in Logistics & Supply Chain Management and a Diploma in International Trade.
Experience
Work history, roles, and key accomplishments
Processing Executive
IPD Australia
Jan 2022 - Present (4 years 6 months)
Managed end-to-end order processing and coordinated supply chain and logistics activities to ensure timely fulfilment and dispatch. Served as a liaison between suppliers, warehouse teams, and international stakeholders while monitoring inventory and shipment status to reduce delays and maintain 98%+ documentation accuracy.
Insurance Assistant
Allianz Insurance Lanka (Ltd)
Jan 2019 - Jan 2022 (3 years)
Processed surgical, hospitalisation, and motor insurance medical claims by verifying supporting documentation and ensuring compliance with regulatory requirements. Coordinated with hospitals, clients, and insurance providers to resolve claim queries while maintaining accurate records and providing customer support.
Customer Associate
S.A. Knowledge Services (Pvt) Ltd
Jan 2018 - Jan 2019 (1 year)
Supported customer service operations by monitoring customer satisfaction and assisting with service recovery for challenging cases. Updated and maintained company database records by accurately recording call details and ensuring customer information remained current.
Education
Degrees, certifications, and relevant coursework
Institute of Bankers of Sri Lanka
Diploma, International Trade
2026 -
In progress Diploma in International Trade, covering international trade operations, global supply chain management, trade finance, and risk management.
European Nations Campus
Postgraduate Diploma, Logistics & Supply Chain Management
2026 -
In progress British Postgraduate Diploma in Logistics & Supply Chain Management, covering logistics management, supply chain analytics, procurement, operations strategy, and sustainable operations management.
Turnkey IT Campus
Certificate (Advanced PHP & Secure Database), Web Development
2020 - 2021
Completed a Web Development (Advanced PHP & Secure Database) certificate covering advanced PHP and secure database concepts.
Crescent International School
Ordinary Level, Ordinary Level Examination
2013 - 2017
Completed Ordinary Level Examination at Crescent International School.
Tech stack
Software and tools used professionally
Availability
Location
Sri LankaAuthorized to work in
Job categories
Skills
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