Ruqaya Alturfee

Coordinate project activities supporting multiple locations, enter new patients into the system, and maintain records for over 400 clients. Follow up with clients, case managers, and physicians to resolve documentation issues.

Provided employment support and coordinated program records and documentation for clients seeking work. Tracked program performance and compliance using Excel and PowerBI to support reporting and operational decisions.

Helped immigrants and refugees access community services through outreach, advocacy, and resource navigation. Coordinated with community organizations, maintained documentation, and supported program activities.

Drafted policies, procedures, and official correspondence; coordinated communication across departments to support project goals. Assisted with audits and reporting by organizing information on operational activities.

Managed client records, reviewed documentation, and helped clients complete and submit forms. Supported daily office operations and document processing.

Assisted with documentation, client communication, and activities supporting women's empowerment programs.

Helped clients navigate community resources and social services. Maintained case records and coordinated with staff to support program activities.

Pursuing a Master of Public Policy and Administration with a management focus, expected to complete in the future.

Earned a Bachelor of Arts in Political Science from January 2023 to May 2025.