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Open to opportunities

Runyararo Grace Mavunga

@runyararogracemavung

Self-motivated sales and marketing expert with customer service experience.

Zimbabwe

What I'm looking for

I am looking for a dynamic role that fosters growth and teamwork.

I am a self-motivated sales and marketing expert with extensive experience in customer service, gained through high-quality internships and temporary positions. My journey began at Edgars Departmental Store, where I honed my skills in maintaining a positive environment for customers and managing daily operations in a fast-paced retail setting. I excelled in supervising children and ensuring their safety, which taught me the importance of vigilance and responsiveness in any role.

Currently, I work as a Sales Associate at Dufry Cruise Services, where I direct customers, provide in-depth product knowledge, and create promotions that enhance the shopping experience. My background as a teacher at ECD English Centre in China further developed my leadership and communication skills, allowing me to conduct engaging activities and lesson plans. I am passionate about motivating team members and resolving issues to increase the bottom line, making me a valuable asset to any organization.

Experience

Work history, roles, and key accomplishments

DS
Current

Sales Associate

Dufry Cruise Services

Jan 2020 - Present (5 years 5 months)

Welcomed customers, provided assistance, and maintained a clean retail space. Responsibilities included upselling products, managing stock, and ensuring customer satisfaction.

ES

Shop Attendant

Edgars Departmental Store

Dec 2015 - Jan 2017 (1 year 1 month)

Maintained the daily rhythm of the Kindergarten, supervised children, and attended to customer inquiries. Responsibilities included preparing snacks, managing promotions, and ensuring a tidy shop floor.

Education

Degrees, certifications, and relevant coursework

SZ

Speciss College of Zimbabwe

Diploma, Sales and Marketing

2012 - 2015

Attained the London Chamber of Commerce and Industry (LCCI) Diploma in Sales and Marketing, along with a Certificate in Business and Management under ABMA, and a Certificate in Receptionist course.

HS

Hill Bright School

General Certificate, General Education

Completed ZIMSEC General Certificate of Education (GCE) Ordinary Level with all passes in subjects including Geography, Physical Science, English, History, Principles of Accounts, and Mathematics.

Tech stack

Software and tools used professionally

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Runyararo Grace Mavunga - Sales Associate - Dufry Cruise Services | Himalayas