Rukayat Suleiman

Sourced qualified candidates through LinkedIn, referrals, and professional networks, and screened CVs to present high-quality shortlists that improved placement success by 90%. Facilitated interview processes and partnered with hiring managers to fill vacancies within agreed timelines.

Processed 120+ customer transactions daily with 99% accuracy, ensuring compliance with internal controls and CBN regulations. Opened and onboarded 80+ new customer accounts, drove a 110% increase in product adoption, and improved customer satisfaction scores by 75%.

Increased social media engagement by 95% through data-driven content strategies and grew the follower base by 120% within 6 months. Managed 100+ customer inquiries weekly and boosted brand visibility, contributing to a 155% increase in online inquiries and leads.

Processed an average of 15+ customer transactions per hour and managed daily cash transactions exceeding ₦5 million with 100% compliance. Resolved 95% of customer inquiries at first contact and supported account transfers and verification, reducing transaction errors by 50%.

Managed and organized 500+ official files and records, improving document retrieval efficiency by 85%. Handled 50+ daily client interactions and streamlined administrative workflows, reducing operational delays by 50%.

Ongoing MBA in Human Resources Management, expected to complete in 2027.

Earned the CHIRM certification.

Earned a Digital Advertising Certification.

Completed Fundamentals of Digital Marketing.

B.Sc. in International Relations.

Earned a Self Leadership Certification.