At Future Cloud Bangladesh Limited (FCBL) — USA, I managed client billing and invoicing through Stripe, prepared client agreements, and maintained employee data and HR information systems. I also generated HR reports, led email marketing campaigns using Batchleads, and supported recruitment by tracking candidate data and applications.
At Ad Analytica — Canada, I addressed client queries, updated CRM records, followed up with leads and clients, and developed proposals while achieving monthly and quarterly targets. Earlier, as a Project Assistant Coordinator at Media Resource Development Initiative (MRDI), I coordinated departmental communication, organized content schedules, and assisted with campaign planning and execution.
