ruby quinta
@rubyquinta
Dedicated Support Worker combining compassionate care, administration, and strong customer service.
United KingdomWhat I'm looking for
I’m a hardworking, dedicated and professional individual with a strong work ethic, grounded in compassion and empathy. I bring a positive, team-first attitude while also working independently, meeting strict deadlines and staying resilient under pressure.
In my Support Worker and Care Worker roles, I take responsibility for the general welfare and care of patients, including administering medication and supporting palliative care. I handle important day-to-day administration such as writing/responding to emails, filing documents, updating family members on progress, and completing reports for care planning and key working.
I also value reliability and service quality—I’ve been “Employee of the month” on multiple occasions, and I’ve supported cover by working extra hours. From my experience in cafes, I’ve built confidence in customer service, cash/till work, and health and safety compliance.
Experience
Work history, roles, and key accomplishments
Support Worker
Cartref Homes
Jan 2023 - Jan 2025 (2 years)
Provided personal care and support for patients, including administering medication and supporting palliative care. Maintained accurate reports and care plans, responded to emails and queries, and received Employee of the Month on multiple occasions.
Care Worker
Elvy Court
Jan 2022 - Jan 2023 (1 year)
Delivered day-to-day care including bathing, toileting, feeding, and preparing meals while providing emotional support and companionship. Completed care-related documentation, supported with finances and appointments, and assisted in emergencies as needed.
Waitress/Cleaner
Swell Café
Jan 2020 - Present (6 years 5 months)
Worked front-of-house and supported café cleanliness by greeting customers, taking orders, and ensuring high customer service standards. Managed end-of-day till balancing, handled stock replenishment, and maintained health and safety and allergen awareness.
Waitress/Cleaner
Barlcays Café
Jan 2019 - Present (7 years 5 months)
Provided friendly, welcoming customer service by taking orders and operating tills for card and cash payments. Supported café operations through cleaning, food preparation help, and allergen-aware service.
Education
Degrees, certifications, and relevant coursework
GCSE Qualifications
GCSE, Mathematics and English
GCSE qualifications including Maths and English.
Positive Behavioural Support (PBS) Training
Training, Positive Behavioural Support
Completed Positive Behavioural Support (PBS) training.
Health and Safety Training
Training, Health and Safety
Completed Health and Safety training.
First Aid Training
Training, First Aid
Completed First Aid training.
Safeguarding Training
Training, Safeguarding
Completed Safeguarding training.
Data Protection and GDPR Training
Training, Data Protection and GDPR
Completed Data Protection and GDPR training.
Driving Licence
Full Clean UK Driving Licence, Driving
Holds a full clean UK driving licence.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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