Roberto Sebastián Triano

Provided technical support by managing customer tickets, updating CRM records, and performing data QA for automations, forms, and reports. Supported SaaS operations and improved workflows through data organization in Google Sheets.

Evaluated and validated AI-generated outputs for accuracy and coherence while performing data annotation and classification across multiple projects. Identified inconsistencies to improve results and followed strict quality standards in production environments.

Delivered online programming lessons in English by explaining technical concepts in a clear, structured way. Developed exercises and digital learning materials and managed virtual classes while tracking student progress.

Contributed to AI model training projects through dataset validation and quality assurance. Analyzed datasets to ensure accuracy and consistency while executing tasks according to technical guidelines.

Assisted with Odoo ERP implementation by supporting configuration and user assistance during adoption. Helped with requirements gathering and created documentation and training materials to streamline operational processes.

Provided personalized English lessons focused on communication skills by creating structured materials and monitoring progress. Adapted instruction to support each student’s learning needs.

Pursuing an Associate Degree in Programming at Universidad Tecnológica Nacional (FRP).

Studied to become a Real Estate Broker and Auctioner at Universidad Blas Pascal, with one course remaining to complete the degree.