I am looking for a job where I can use my skills to contribute to meaningful projects, work in a supportive and collaborative environment, and have opportunities for growth and learning.
Julian Hernandez
@julianhernandez
CTO | NLP, LLM | AI Solutions | AI Agents | Process Automation
What I'm looking for
Chief Technology Officer | Customer Success Manager | Machine Learning | Cybersecurity | CRM Specialist
• More than 10 years of work in corp roles, including those focused on software/SaaS, fintech/financial sectors with experience in sales, customer support, success, and technical account management positions.
• Highly skilled in interacting with clients, conducting analysis, managing business, and providing technical consulting on software products as well as automation, cloud, and cybersecurity tools.
• Achieved substantial financial results, improving client relations, and increasing customer interaction, retention, and satisfaction.
• Worked across several multifunctional teams and handled clients to enhance business growth through growing customer success solutions based on technology and machine learning.
Experience
Work history, roles, and key accomplishments
Chief Technology Officer
Adforce
Jul 2024 - Present (11 months)
AI LLM developer, experienced in training, customizing, fine-tuning, and deployment, fostering industry success through collaboration.
Process automation expert with several platforms: n8n, Zapier, Make, Go High Level, and others.
Spearheaded cross-functional teams to deliver impactful solutions and drive company growth.
Customer Success Manager
Faraday
Apr 2024 - Aug 2024 (4 months)
Play a critical role in managing and building client relationships to ensure customer satisfaction and business growth. This multifaceted role involves guiding clients through the entire customer lifecycle, providing expert advice, and delivering strategic solutions to maximize client value and elevate customer experience.
Implemented server replication on AWS EC2, boosting client's server communication by 35% and enhancing data security. Trained an enterprise team for Azure to AWS migration, speeding up automation deployment by 2 months. Adjusted Salesforce integration, cutting repetitive tasks by 50%, and increasing client support focus.
Mobile Application Developer
Your Hack
Feb 2021 - Present (4 years 4 months)
Specializes in developing user-friendly mobile apps for iOS, Android, and cross-platforms using technologies like Flutter and React Native. Offers full lifecycle app development from concept to deployment, ensuring high-quality, client-specific outcomes. Prioritizes user-centric design for seamless experiences.
Technical Account Manager
Ecosistemas
Nov 2022 - Apr 2023 (5 months)
Specializes in Robotic Process Automation (RPA) for banking and financial sectors, leading in contract negotiations and team composition to meet project demands. Experienced in managing and implementing finance-specific RPA solutions, aligning technology with industry needs.
Technical Account Manager
Fiter
Jan 2022 - Nov 2022 (10 months)
Guided clients in implementing and optimizing Apache Fineract for improved efficiency. Developed strategies to align Fineract with client goals, boosting their financial services. Specialized in advising on Fineract deployment in cloud-based and on-premise environments for optimal performance.
Account Executive
Telecom Fibercorp
Feb 2017 - Dec 2019 (2 years 10 months)
Excelled as an Account Executive, delivering high-quality internet solutions to corporate clients in a B2B setting. Implemented strategies to acquire and retain clients, highlighting Fibercorp's services' impact on connectivity and performance. Specialized in customizing high-speed internet solutions, enhancing client satisfaction and industry advancement.
Account Manager
Claro
Mar 2020 - Oct 2021 (1 year 7 months)
Managed key accounts at Claro, enhancing customer experiences through personalized support. Offered tailored services like cloud solutions and dedicated internet systems. Excelled in building client relationships, and providing telecommunications solutions to improve connectivity and operations.
Education
Degrees, certifications, and relevant coursework
HarvardX
Associate's Degree, Computer Science
2019 - 2021
Learning Path:
- Scratch
- C
- Arrays
- Algorithms
- Memory
- Data Structures
- Python, Artificial Intelligence
- SQL
- HTML, CSS, JavaScript
- Flask
- Cybersecurity
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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